Supported and unsupported features

This connector supports importing and updating product information with some characteristics, explained below:

Regarding the listing synchronization:

• Creating listings: if the product does not exist on Amazon, the channel will create it.
• Updating listings: if the product already exists, it will update it. To check if a product exists on Amazon, you can search the Amazon Dashboard, in the inventory section.
• Deleting listings: this connector does not remove product information on Amazon. If you want to delete items on Amazon, this must be done directly on the Amazon platform.

Regarding specific product types and fields:

Amazon provides and regularly updates a wide and highly dynamic list of over 1600 product types and each field with specific structures.

• Field "track_listing": the connector does not guarantee the sending of values for the field, which is present in the product types ABIS_DVD, ABIS_MUSIC, and ABIS_VIDEO.
• Fields "purchasable_offer" and "enrgy_guide": although the connector can send one value for these fields, it cannot send multiple values.
• Specific definitions: some fields may require specific data types, such as "tables", "attribute lists", or "text". These fields must be properly configured in Sales Layer to ensure proper synchronization.

IMPORTANT NOTES:

• Documentation submission limitations: it is not possible to send attachments (such as product manuals) through the channel, as it does not support any group of product type fields.
• SKU Limit per connector: by default, a new connector is limited to handle a maximum of 1000 SKUs. If you need a higher limit, contact your CSM to evaluate your situation.
• Amazon frequent updates: Amazon frequently updates the specifications of its product types, which may include adding, modification, or deletion fields or their requirements. It is crucial to keep these up-to-date in the system to ensure that products are synchronized correctly.

Advice:

You can use formulas to fill in any required fields. For more details on using formulas, please see the corresponding link in our Support Center: Formulas.